Any order of our US customers will be shipped out via USPS Priority Mail Service within 24 hours after payment confirmation.
All orders from our customers within US will be shipped via USPS Priority Mail (48 hour service) and cost $10 for the first item and $3 for each additional item;
You will receive your tracking info to e-mail you provide during check-out process;
Our international customers can choose shipping service (Regular Shipping or Express Shipping) for all orders
1. Regular shipping via USPS Service. It takes from 6 to 14 days (depends on the country of destination)
Regular shipping costs $22 for the first item and $6 for each additional item;
2. Express shipping via EMS EXPRESS Service. It takes from 2 to 7 days (depends on the country of destination)
Express Shipping costs $59 for the first item and $10 for each additional item;
In case of shipping via EMS EXPRESS Service we will provide you a tracking informaion of your order - so, you can check your order's status on-line at Mail Servise's web-site.
Shipping of all orders are guaranteed by our Online Wig Store and by USPS and EMS Mail services.
The order would be delivered to a name and mailing address specified by a customer during its checkout process;
In case of any mistake with name or mailing address, the seller can't be held responsible for order loss;
If the mail agent would return the order to the seller, because of any mistake in name or mailing address, re-shipping of the order would be for customer's expenses;
The customer must check the package upon arrival. Within 48 hours the customer has a right to file a claim with the carrier in case of missing or damaged order.
The customer has a period of 7 days from order delivery for returning whole order or any item of the order, that doesn't fit him.
All returning expenses should be paid by the customer.
Customized items, as well as discounted items, are not eligible for exchange or refund.
Returns accepted only for unused items in their original packaging. If the item is damaged or with signs of worn, such returns wouldn’t be accepted or refunded.
Upon receiving return order with items in its previous condition, the on-line store would issue a full refund (except shipping cost) within 15 days. The refund will be executed through the same payment option as such order was paid (Bank transfer, Credit/Debit Card or PayPal)
Mr. Ruslan Ursu
176 Walnut Street
Montclair, New Jersey 07042